Alaya Tulum by Ahau Collection | Tulum | Mexico

Carretera Tulum Boca Paila Km 8.3, 77760 Tulum, Mexico

➤ Alaya Tulum by Ahau Collection | Quintana Roo

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Genius discounts at this property are subject to book dates, stay dates and other available deals.

Located in the beach-side of Tulum, Alaya Tulum by Ahau Collection by Ahau features an on-site restaurant. The property has a special terrace to practice yoga and a private beach area with sun beds for the guests to use.

The rooms are air-conditioned and feature a terrace. The full bathroom has a shower and includes free toiletries. A sofa, iPod dock and a safe that fits a laptop are some of the amenities also available.

At Alaya Tulum by Ahau Collection by Ahau you will find a garden, a terrace and a bar. Other facilities featured at the property include a tour desk. Free parking is offered on site.

Tulum Archaeological Site can be reached in a 15-minute drive, while the Gran Cenote Site is 12 km away. Cancun can be reached in 1 hour and 30 minutes by car, while Playa del Carmen is 45 minutes’ drive away.Couples particularly like the fabulous location — they rated it 8.8 for a two-person trip.Distance in property description is calculated using © OpenStreetMap



Room choices in Alaya Tulum by Ahau Collection

Alaya Tulum by Ahau Collection Services

Pets Pets are allowed. Charges may be applicable.
Internet WiFi is available in all areas and is free of charge.
Parking Free private parking is possible on site (reservation is not needed).
Most popular facilitiesBeachfront Free WiFi Free parking Family rooms Restaurant Fitness centre Non-smoking rooms Bar Private beach area Breakfast Beachfront, Free WiFi, Free parking, Family rooms, Restaurant, Fitness centre, Non-smoking rooms, Bar, Private beach area, Breakfast
Bathroom Toilet paper Towels Towels/sheets (extra fee) Bath or shower Private bathroom Toilet Free toiletries Bathrobe Bath Shower, Toilet paper, Towels, Towels/sheets (extra fee), Bath or shower, Private bathroom, Toilet, Free toiletries, Bathrobe, Bath, Shower
Bedroom Linen Wardrobe or closet, Linen, Wardrobe or closet
Outdoors Outdoor furniture Beachfront Sun terrace Private beach area Terrace Garden, Outdoor furniture, Beachfront, Sun terrace, Private beach area, Terrace, Garden
Activities Bicycle rental Additional chargeHappy hour Additional chargeBike tours Additional chargeBeach Water sport facilities on site Additional chargeSnorkelling Additional chargeOff-siteDiving Additional chargeOff-siteWindsurfing Additional chargeOff-siteFishing Additional chargeOff-site, Bicycle rental Additional charge, Happy hour Additional charge, Bike tours Additional charge, Beach, Water sport facilities on site Additional charge, Snorkelling Additional chargeOff-site, Diving Additional chargeOff-site, Windsurfing Additional chargeOff-site, Fishing Additional chargeOff-site
Media & Technology iPod dock, iPod dock
Food & Drink Coffee house on site Fruits Additional chargeWine/champagne Additional chargeSpecial diet menus (on request) Breakfast in the room Bar Restaurant, Coffee house on site, Fruits Additional charge, Wine/champagne Additional charge, Special diet menus (on request), Breakfast in the room, Bar, Restaurant
Reception services Invoice provided Private check-in/check-out Concierge service Tour desk Currency exchange 24-hour front desk, Invoice provided, Private check-in/check-out, Concierge service, Tour desk, Currency exchange, 24-hour front desk
Cleaning services Daily housekeeping Trouser press Additional chargeIroning service Additional chargeDry cleaning Additional chargeLaundry Additional charge, Daily housekeeping, Trouser press Additional charge, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Safety & security Fire extinguishers Smoke alarms 24-hour security Safety deposit box, Fire extinguishers, Smoke alarms, 24-hour security, Safety deposit box
General Shuttle service Additional chargeAir conditioning Mosquito net Hardwood or parquet floors Private entrance Car hire Laptop safe Fan Family rooms Non-smoking rooms Iron Room service, Shuttle service Additional charge, Air conditioning, Mosquito net, Hardwood or parquet floors, Private entrance, Car hire, Laptop safe, Fan, Family rooms, Non-smoking rooms, Iron, Room service
Wellness Personal trainer Fitness classes Yoga classes Massage chair Spa/wellness packages Sun umbrellas Sun loungers or beach chairs Massage Additional chargeFitness centre, Personal trainer, Fitness classes, Yoga classes, Massage chair, Spa/wellness packages, Sun umbrellas, Sun loungers or beach chairs, Massage Additional charge, Fitness centre
Languages spoken English Spanish, English, Spanish

Alaya Tulum by Ahau Collection Terms and Conditions

Check-in From 15:00 to 20:00
Check-out From 08:00 to 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds Child policiesChildren of any age are welcome.Children 18 years and above will be charged as adults at this property.To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.Cot and extra bed policies0 - 2 yearsCot upon requestFreeThe number of cots allowed is dependent on the option you choose. Please check your selected option for more information.There are no extra beds available at this property.All cots are subject to availability.
No age restriction There is no age requirement for check-in
Pets Pets are allowed. Charges may be applicable.
Cards accepted at this hotel Cash is not accepted
To consider

Please note that air conditioning is available from 20:00 to 06:45.

Alaya Tulum Hotel

Alaya Tulum

Alaya Tulum Ahau Collection Hotel

Alaya Tulum by Ahau Collection Hotel

How do I get the best price guarantee for Alaya Tulum by Ahau Collection?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Alaya Tulum by Ahau Collection. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Alaya Tulum by Ahau Collection?

WiFi is available in all areas and is free of charge.

Is there free parking available at Alaya Tulum by Ahau Collection?

Free private parking is possible on site (reservation is not needed).

What are the outdoor activities at Alaya Tulum by Ahau Collection

Outdoor furniture Beachfront Sun terrace Private beach area Terrace Garden, Outdoor furniture, Beachfront, Sun terrace, Private beach area, Terrace, Garden

What languages are spoken at Alaya Tulum by Ahau Collection?

English Spanish, English, Spanish

What are the general services offered at Alaya Tulum by Ahau Collection?

Shuttle service Additional chargeAir conditioning Mosquito net Hardwood or parquet floors Private entrance Car hire Laptop safe Fan Family rooms Non-smoking rooms Iron Room service, Shuttle service Additional charge, Air conditioning, Mosquito net, Hardwood or parquet floors, Private entrance, Car hire, Laptop safe, Fan, Family rooms, Non-smoking rooms, Iron, Room service

Are pets allowed at Alaya Tulum by Ahau Collection?

Pets are allowed. Charges may be applicable.

What credit cards are accepted at Alaya Tulum by Ahau Collection?

Cash is not accepted

What is the check-in time at Alaya Tulum by Ahau Collection?

From 15:00 to 20:00

What is the check-out time at Alaya Tulum by Ahau Collection?

From 08:00 to 12:00

100% real reviews of Alaya Tulum by Ahau Collection

If you have any questions regarding the facilities or services provided at Alaya Tulum by Ahau Collection, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

7,0
Purpose of trip: Leisure trip
What was the highlight of Alaya Tulum by Ahau Collection
had hoped for more of a real health and wellness experience
Staff were extremely friendly and tried to be helpful. We had a medical emergency that required us to check out early, and though at first the management said a refund would be decided by Booking.com, it turned out to be the hotel's responsibility and after some discussion they did agree. I respect the no-refund policy, and am grateful for this execption.
Expected more fitness activities, and the only gym was about 15 minutes away with poor equipment.
7,0
Purpose of trip: Leisure trip
What was the highlight of Alaya Tulum by Ahau Collection
Beautiful Location, But Overpriced for the Experience
The hotel is small-scale and located in a beautiful spot right on the beach. The accommodation is basic and not luxurious, but functional. The shower was decent and worked well. Private beach chairs are provided, which are comfortable. The staff are very friendly and welcoming.
Although the hotel matches the photos, I found the overall experience very basic, especially considering the price. I paid €700 per night during the Christmas period, and while I understand prices are higher during high season, this still felt excessively expensive for what was offered. The cleanliness and maintenance of the room were disappointing. The windows were covered with white curtains, and nearly all of them had noticeable, unpleasant stains. Additionally, each window had blackout roller blinds, several of which were broken. This wasn’t a minor oversight—it felt like proper care and attention to detail were lacking. The bed was small and uncomfortable, which made it difficult to sleep well. Adding to this was the noise at night, with loud music playing regularly. If you’re a light sleeper, this would be a challenging place to stay. Breakfast wasn’t included in the room rate, which felt surprising given the price. While I knew this in advance, it’s something you’d typically expect at this price level. That said, the breakfast itself was good. The beach chairs were comfortable, but the beach club lacked atmosphere. Compared to other beach clubs in Tulum, it felt plain and uninspired. Overall, it feels like the resort relies heavily on its prime location to justify the high price, rather than investing in the quality and comfort of the experience. While the setting is undeniably beautiful, the value for money is lacking. I might consider returning, but only at a much lower price.
8,0
Purpose of trip: Leisure trip
What was the highlight of Alaya Tulum by Ahau Collection
Beautiful and small jungle tree top hotel experience with amazing service, best for couples/friends
We traveled here with our daughter on a road trip around Mexico to see the ruins and the history. The hotel was really cool, had a very Tulum vibe and felt like you were living in a tree house in the jungle. The staff was the best, they made our stay very easy and comfortable. And they also worked super hard to keep rooms and property super clean. Beach was right out outside and had miles of walking in both directions.
We traveled here with our daughter of 12, and the town of Tulum is definitely more of a couples and party zone. She was safe and had fun on beach, but definitely wouldn't bring her again. The room has little privacy also, open shower area and toilet room has large slated doors. Room is hot and very humid without AC during day, not bad normally if you are out and about, but we had bad weather and were kind of stuck a few days. Place was relatively quiet at night, but while we were there they had some sort of women's fitness group staying there and they were extremely loud morning, noon and night, and rude like they owned the place. Kind of killed the vibe 3 of the 5 days we were there. Also restaurant and bar close early but there are lots of places to walk to with good food and drinks.
9,0
Purpose of trip: Leisure trip
What was the highlight of Alaya Tulum by Ahau Collection
Perfect piece of heaven
Absolutely stunning place to stay - homely, one with nature, on the gorgeous beach. We’ll be back!
No hairdryer for my frizz ball hair! There really wasn’t much to dislike


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